Tired of Comcast Junkmail? It Costs 2 Bucks to Stop It

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I still get loads of Comcast junkmail fliers sent to my home now that I have the great Verizon Fios service. But when I was a Comcast customer I got the fliers too. Its a good think I never bothered to ask them to stop sending it to me. The bastards would have charged me two bucks to make that change to my “service.”

The Consumerist has the details here, via Neatorama.

I noticed a $1.99 “change of service” charge on my most recent Comcast bill. During an online chat, a Comcast rep explained the source of the fee:

“It looks like on 2/5/08 you contacted us and requested to have all direct mailers stopped on your account. There is a one time “Change of service” fee associated with making that change on the account.”

I had in fact called Comcast a few weeks earlier and asked them to stop sending me anything except a monthly bill. They were happy to do so, but had not told me that they would try and stick me for $2. They rep removed the fee from my bill.

Seriously, if there is a more evil corporation out there, someone please point them out.

When I first got Comcast, I remember that I was working the late shift and coming home at midnight. I would settle down for a beer and a sandwich and watch some TV. The local government wanted the cable companies to comply with FCC regulations regarding the Emergency Broadcast System, so instead of just trying it once to make sure it worked, Comcast did it every night at 1:30 AM. For a two week period, Comcast was broadcasting a test of their emergency broadcast system on all channels for 30 minutes straight. It infuriated me.

Sometime during the second week of this, I scoured the Comcast website for a number to someone- anyone- at the company and became even more enraged that they didn’t publish any phone numbers except for the main customer service line which was closed that time of night.

But I did find one number for someone in “marketing.” I called the poor women and left a voicemail with the filthiest tirade against her, Comcast, and her family that was ever recorded.