Many organizations have simply given up when it comes to blocking external Instant Messaging. According to FaceTime communications, 1 in 4 employees admit to sending company information to outsiders, including passwords.

From Net-Security.org here:

FaceTime Communications warns that with one in four employees admitting to sending information about company plans, finances or password/login credentials via instant messaging, organizations need to wake up to the use of real-time communications within the workplace and ensure that they have the ability log, archive and retrieve them.

From my experience, at least 5% of all Instant Messaging traffic on the enterprise is either cyber-sex or communications between an employee cheating on his spouse. It makes for interesting reading when you are looking for incidents.

One day some lucky company is going to be subpoenaed for their Instant Messaging logfiles in a divorce case.

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